Return Policy

1. Introduction

Sidhbali Fertilizer is committed to customer satisfaction and ensuring a hassle-free shopping experience. This Return Policy outlines the principles and guidelines governing returns and exchanges for products purchased through the Sidhbali Fertilizer website.

2. Eligibility for Returns

Customers may be eligible for returns under the following conditions:

• Product Defect: If the product received is defective, damaged, or not functioning as advertised.
• Incorrect Item: If the customer receives an incorrect item different from what was ordered.

3. Return Procedure

To initiate a return, customers should follow these steps:

• Contact Customer Support: Customers must contact Sidhbali Fertilizer ‘s customer support within 7 days from the date of delivery to report the issue and request a  return. Contact details can be found on the Sidhbali Fertilizer website or order confirmation email.
• Provide Order Information: Customers need to provide the necessary order information, such as order number, product details, and reason for return.
• Return Authorization: Once the return request is approved, customers will receive a return authorization along with instructions on how to proceed.
• Packaging and Shipping: The product must be securely packaged in its original packaging and shipped back to the designated return address provided by sidhbalifertilizer Customers are responsible for the return shipping costs, except in cases where Sidhbali Fertilizer acknowledges a mistake or product defect.

4. Refund Process

Upon receiving the returned product and verifying its condition, Sidhbali Fertilizer will initiate the refund process. Refunds will be issued through the original payment method used during the purchase. The time taken to process the refund may vary depending on the payment provider and may take up to 10 business days to reflect in the customer’s account.

5. Exceptions and Additional Notes

• Used or Damaged Products: Sidhbali Fertilizer reserves the right to reject return requests for products that have been used, damaged due to customer negligence, or altered in any way that affects their resale value.
• Return Shipping Responsibility: Customers are responsible for adequately packaging and shipping the returned product to prevent any damage during transit.
• Discretionary Returns: In certain cases, Sidhbali Fertilizer may accept discretionary returns outside the scope of this policy, such as for items with unique circumstances or on a case-by-case basis.
• Policy Abuse: Sidhbali Fertilizer reserves the right to refuse returns from customers who abuse or misuse the return policy.

6. Policy Updates

This Return Policy may be revised from time to time to reflect changes in our return processes or business operations. The most recent version will be available on the sidhbalifertilizer.

Go website, and significant updates will be communicated to customers via appropriate channels.

By making a purchase on the Sidhbali Fertilizer website, customers agree to comply with the terms and guidelines outlined in this Return Policy.

If you have any questions or need further clarification, please contact our customer support team at info@sidhbalifertilizer.com

Thank you for choosing SIDHBALI FERTILIZER. We appreciate your trust and look forward to serving you.